About This Course
1.Course Introduction
Business Letters & Emails in International Trade Course is designed to cultivate your ability to apply business English, that is, to read and write business letters and emails of international trade. The content is based on work projects in the work process of foreign trade and is divided into nine modules. Firstly, it introduces the basic knowledge of business letters and emails in international trade. Secondly, the course is designed to explore the development of foreign trade business. Thirdly, it is about the business negotiation such as inquiries, offers, and counter-offers. The fourth part discusses the payment, samples, packaging, insurance, transportation, and other contents involved in the business performance process. The fifth part discusses the follow-up management of the business, including issues related to complaints, claims, and claims settlement.
2.Learning Objective
Upon completion of this course, you will be proficient in the basic writing skills of business letters and emails in the field of international trade transactions. You will be able to develop customers by writing business developing emails, negotiate effectively by writing emails of enquiry, offer, counter-offer and acceptance, sign the contract successfully and fulfill the contract smoothly by writing emails related to samples, packing, payment, insurance, shipment, etc. You will be confident in dealing with after-sales problems by writing emails of complaint and claim.
3.Course Feature
Our course will support you become competent in dealing with various work tasks, and be a foreign trade talent with strong business skills, professional literacy, and comprehensive abilities.
Requirements
1. Basic knowledge of dealing with international trade
2.Baisc knowledge of english language
Course Staff
Jianli Fu
A full-time teacher of international trade with dual degrees in English education and international economics and trade，has been engaged in international trade related courses for nearly 20 years. I have working experience as a translator and foreign trader which enriches my practical experience. I mainly teach courses such as Foreign Trade English Correspondence, Foreign Trade English, and International Settlement, etc, with an average annual teaching time over 400 hours. I will be fully responsible for the online course, offering various services during your course learning.
Haiyan Ruan
Graduated from the University of Haiyan Ruan,graduated from Nottingham Ningbo, China, Master Degree, majoring in International management, mainly researches in International management and marketing, published five articles, presided and participated in more than 10 projects.
Haoyan Li
Graduated from Zhejiang University with a major in International Trade in 2004 and is engaged in international trade research. The courses taught include Export Trade Practices; Practice of Foreign Trade Documents; Cross Border E-commerce Practice; Alibaba Platform Operation Practice; Comprehensive Foreign Trade Management, etc
Liao Zheng, lecturer
Education: Bachelor of Science in Information System Management, Bachelor of British literature, Master of International Business, Master of Business Information Technology.
Work experience: Over 20 years of on-site work experience in the fields of international marketing, translation and trade, IT systems, and e-commerce.
Research and teaching areas: International Economy and Trade, Supply Chain Management, Logistics and Freight Forwarding.
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