About This Course

The Chinese nation is known as the "state of etiquette", and its etiquette culture has a long history. Etiquettes, reflecting one’s recognition and respect for others, society and country, can effectively show the upbringing, manners and charm of the person who shows and the person who receives and returns. Etiquette is an indispensable lubricant in cross-cultural communication and a necessary professional skill for everyone to enter the Chinese workplace.

"A Beginner’s Guide to Etiquette" is a compulsory career development course for new professionals in the workplace as well as a career culture development course for people around the world to understand the Chinese workplace and etiquette. It is divided into two parts. Each part is a stand-alone course.

Based on the characteristics of actual Chinese workplace, this course focuses on ten themes.

1. Introduction
2. Professional Image
3. Deportment and Manners
4. Seating Arrangement Etiquette
5. Meeting and Communication Etiquette
6. Communication and Contact Etiquette
7. Business Banquet Etiquette 
8. Reception and Visit Etiquette
9. Job Interview Etiquette
10. Business Speech Etiquette

The course, following the principle of “pragmatism and flexibility”, is not only content-minded, but also audience-oriented. It adopts "double titles", includes actually shot scenes, and is supplemented with soothing background music, and relevant video clips from such sources as news reports and movies. It leads in with some etiquette proverbs and concludes with some tips. Through the study of this course, students are expected to master the knowledge and skills of etiquette in China’s workplace, improve their etiquette literacy and professional comprehensive ability, and prepare themselves better for future international careers.

Format

A Beginner’s Guide to Etiquette is organized in 16 weeks. 10 modules are composed of 50 sessions. Each session contains a short video, a text of the tips and a choice quiz to help you check your understanding. The videos are in Chinese, subtitles in English and in Chinese are provided.

There is a discussion area for this course. You can post questions there and share them with other learners of this course.

Requirements

This course is for:

1. College students of different majors;
2. People who will or want to work in China workplace;
3. People working in enterprises that have trade relations with China;
4. People who are interested in Chinese workplace and etiquette.

"A Beginner’s Guide to Etiquette" does not demand any specifically prepared knowledge. It is a cross-cultural career development course for everyone interested.

Course Staff

			Yuanyuan Li is an Associate Professor at Kunming University of Science and Technology. She obtained the master's degree in Business Management from the University of Trier (in Germany). She is a Certified Hospitality Trainer (CHT) and a Certified Hospitality Sales Professional (CHSP) of American Hotel & Lodging Educational Institute.
			Chao Zhang is an Associate Professor at Kunming University of Science and Technology. She obtained the master's degree in Business Administration from the East China University of Science and Technology. She is a Certified Hospitality Educator (CHE) of American Hotel & Lodging Educational Institute.
			Qian Tong is a Lecturer at Kunming University of Science and Technology. She obtained the PhD in Management from National Institute of Development Administration (in Thailand). She has been teaching the course “Business Etiquette” and conducting researches on business etiquette for more than 7 years.
			Xinyuan Zhang is an associate professor at Kunming University of Science and Technology. She obtained the PhD degree in Business Management from Yunnan University of Finance and Economics. She is a Certified Hospitality Trainer (CHT), a Certified Hospitality Educator (CHE) of American Hotel & Lodging Educational.
			Xin Liu is a Lecturer at Kunming University of Science and Technology. She obtained the master's degree in Psychology of Ideological and Political Education from the Kunming University of Science and Technology. She is a national second-level psychological consultant, a Board Certified Coach for career (BCC), a career planner.
			Min Tang is an Associate Professor at Kunming University of Science and Technology. She obtained the master's degree in Tourism Management from Yunnan University. She received the certificate of Professional Development Programme for China University English Lecturers in New Zealand.
			Jiangling Li is a Lecturer at Kunming University of Science and Technology. She majored in Character Image Design. She is a Senior Image Designer, a Senior Makeup Artist, a Senior Beautician. She has been in the professions of professional make-up, image building, and workplace etiquette training for more than 10 years.

The Assistant Team

Yuxin Shen（Yocy）

Yocy is a Counselor at Kunming University of Science and Technology.

Yocy = a little bit Python + a little bit cello + a little bit baking + a little bit humorous + a little bit cat.

Panpan Kui

Panpan Kui is a Teaching Assistant at University of Science and Technology. She obtained the master's degree in Mass Communication from University of Leicester in the UK. She had an internship at BBC (British Broadcasting Corporation).

Qianyuan Su

Qianyuan Su is an Assistant lecturer at Kunming University of Science and Technology. She obtained the master's degree from the department of Consumer Studies at Ewha Womans University, South Korea. She has dedicated herself in the hotel management research for years.

Language Advisor

Feng Yan

Feng Yan is a lecturer at Kunming University of Science and Technology. She obtained the master's degree from Yunnan Normal University in English Literature, and in Teaching Chinese as a Foreign Language. She had taught Chinese in Sweden. She has been a visiting scholar of Arizona State University carrying on Second Language Writing.

Evaluation

Learners must satisfy the following to receive the course certificate:

1. Watch the lecture.

2. Do the quiz in each session.

3. Watch the text in each session.

4. Do a final exam.

5. Overall grade should be greater than 50%.

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