ABOUT THIS COURSE :
Prepare and submit Quotation ideals with skills and knowledge required to prepare and forward accurate and comprehensive quotations for products and services to customers in a range of settings within the travel industries workplace context. This self-paced course is intended for vocational school students. It is developed from the ASEAN Common Competency Standard for Tourism Professional (ACCSTP) and Common ASEAN Tourism Curriculum (CATCP).
Learning Hours: 8 week, @180 min/week = 3 Indonesian Credit System
Credit : 3 Indonesian Credit System
LEARNING OBJECTIVE :
After finish this course, student will be able to prepare and submit accurate and comprehensive Quotation and closing the sale.
OUTLINE :
Element 1: Identify the Context of Quotation
- Identify the focus for Quotation
- Identify the details for Quotation
aElement 2: Prepare the Quotation
- Establish files to record the Quotation
- Identify appropriate supplier and provider alternatives
- Calculate costs of products and services required for the Quotation
- Identify terms and conditions that apply to the Quotation
- Submit draft Quotation for approval
- Amend draft Quotation, as required
- Record and file the approved Quotation
Element 3: Submit the Quotation
- Identify the required submission method
- Provide the Quotation
- Explain and expand on the Quotation
- Encourage questions from the client
- Advise client of action to make booking
Element 4: Follow-up the Quotation
- Advise client of any changes that will affect the provided Quotation
- Provided additional advice and assistance, as requested
- Maintain contact with the client
- Implement action to close the sale
- Record changes to, and communications, regarding the Quotation