Course Description

Welcome to Communication in Project Management

In this micro-credential, you will review and reflect on what makes communication effective for a project. Before you begin, take the time to think about how you prefer to receive information. You may like a lot of detail or prefer a big picture approach. There will opportunity for you to evaluate what research indicates for effective communication. There are suggestions on what can improve communication within a team setting and how you can practise this. I hope you enjoy the journey.

Upon completing this course, you will receive a digital badge that can be shared on your social media profiles (e.g., LinkedIn), along with a certificate of completion.

Learning Outcomes

1. Identify the best method of communication for a complex project
2. Recognise common hurdles to communication in cross-functional teams
   Review approaches to organising effective meetings.

Topics

1. Successful Communication
2. Communication Plan or Strategy
3. Choosing Effective Communication Channels
4. Tips, Strategies and Tools to Improve Workplace Communication
5. Assessment

Target Audience 

1. New and aspiring project managers looking to strengthen communication skills for better project outcomes
2. Team leaders and supervisors working across departments or with cross-functional teams
3. Professionals involved in project-based work seeking to reduce misunderstandings and improve team collaboration
4. Early-career professionals and university students who want to gain a competitive edge with strong communication capabilities
5. Anyone coordinating projects in corporate, government, or non-profit sectors where effective communication is key

PRE-REQUISITE: (None)

Support Staff

Andi Sebiay [email protected]|+62 811-9780-3569 Academic Support CQU Executive Business Training Centre

Micro-credential Hours

This micro-credential has been designed to be completed within 20 hours. The times shown for each of the topics estimate the time required to skim the information in each module. However, you will need additional time to digest the information and process your new knowledge. By watching all the videos and completing the readings and activities you will be well prepared to complete the assessment quiz at the end. It is expected that you will be able to understand and apply the relevant content to complete the micro-credential activities and assessment within the 20 hours allocated for this micro-credential.

Alignment to the United Nations Sustainable Development Goals

This micro-credential aligns to the United Nations Sustainable Development Goals:

Learn more about the Sustainable Development Goals here.

Navigating the Site

To successfully track your progress throughout this micro-credential, you MUST use the faces at the bottom of each page:

Green smiley: Got it! This marks the page as 'complete'.

Orange neutral: Revisit. This marks the page as 'in progress' so you can revisit it to revise the content.

• Got It! Revisit.

How to succeed at self-paced learning

Self-paced learning offers a number of benefits to learners:

Even though this is a micro-credential, completing it will still take a considerable amount of time and effort.

The micro-credential is broken into topics, this is designed to walk you step-by-step through the concepts. You will be able to see how much time is required for each activity, and you will be able to monitor your progress by indicating your confidence at the completion of each section.

How you will be assessed

To complete the micro-credential and receive your Digital Badge you need to complete the micro-credential material (videos, readings and activities) and achieve a required grade on the final assessment at the end of the micro-credential.

The final assessment is a 10 question Multiple Choice Quiz with the following parameters:

Questions: 10 (multiple choice)
- Time allowed: Unlimited
- Attempts: Unlimited
- Pass mark: 90%

If you complete the micro-credential material and take notes, you will be well prepared for the assessment.

Access Guide:

Since this course uses LTI (Learning Tools Interoperability), please follow the steps below to access the content:

1. Participants will receive a direct course access link via the ICEI LMS.
2. Log in using your ICEI account.
3. Click the provided course link, which will redirect to the CQU platform.
4. The system will automatically use Single Sign-On (SSO) for seamless access.
5. Ensure you have a stable internet connection when viewing videos and completing activities.
6. For any access issues, contact email [email protected]

What web browser should I use?

The Open edX platform works best with current versions of Chrome, Edge, Firefox, Internet Explorer, or Safari.

See our list of supported browsers for the most up-to-date information.