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About This Course :
Prepare and submit Quotation ideals with skills and knowledge required to prepare and forward accurate and comprehensive quotations for products and services to customers in a range of settings within the travel industries workplace context.
This course is self-paced course.
Bachelor Degree
Credit : 3 Indonesian Credit System
Learning Objective :
After finishing this course, student will be able to prepare and submit accurate and comprehensive Quotation and closing the sale.
Outline :
Element 1: Identify the Context of Quotation
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Identify the focus for Quotation
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Identify the details for Quotation
Element 2: Prepare the Quotation
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Establish files to record the Quotation
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Identify appropriate supplier and provider alternatives
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Calculate costs of products and services required for the Quotation
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Identify terms and conditions that apply to the Quotation
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Submit draft Quotation for approval
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Amend draft Quotation, as required
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Record and file the approved Quotation
Element 3: Submit the Quotation
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Identify the required submission method
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Provide the Quotation
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Explain and expand on the Quotation
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Encourage questions from the client
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Advise client of action to make booking
Element 4: Follow-up the Quotation
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Advise client of any changes that will affect the provided Quotation
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Provided additional advice and assistance, as requested
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Maintain contact with the client
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Implement action to close the sale
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Record changes to, and communications, regarding the Quotation
Lecturers:
Reagan Brian, S.ST., M.M.
Stephanie Theodora Mulyono, S.ST., M.Par.
Yustisia Kristiana, S.ST., M.M.
Anugerah Agungputranto, S.Tr.Par.
Course Development Team:
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Jose Rizalito B Cabayan Jr. MBA, CGSP, CHIA (Lyceum of the Philippines University, Philippines)
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Ana Marie J. Chua (Lyceum of the Philippines University, Philippines)
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Yustisia Kristiana, S.ST., M.M. (Universitas Pelita Harapan, Indonesia)
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Reagan Brian, S.ST., M.M. (Universitas Pelita Harapan, Indonesia)
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Stephanie Theodora Mulyono, S.ST., M.Par. (Universitas Pelita Harapan, Indonesia)
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Anugerah Agungputranto, S.Tr.Par. (Universitas Pelita Harapan, Indonesia)